title: Using consumer evaluations of health care.
abstract: Patient evaluation data are valuable to hospital administrators because they indicate what quality of care means to the people the hospital serves and which aspects of care management can alter to avoid patients' negative responses.
mesh_terms: D000367:Age Factors; D003256:Community Participation; D003258:Consumer Behavior; D005069:Evaluation Studies as Topic; D006739:Hospital Administration; D006742:Hospital Bed Capacity; D006752:Hospital Planning; D006760:Hospitalization; D006801:Humans; D008962:Models, Theoretical; D009732:Nursing Care; D011369:Professional-Patient Relations; D013223:Statistics as Topic