An evaluation of a community outreach program.
A contact and counseling service for youth was examined with regard to the awareness of the program and its nature, the utilization of it, and the evaluation of it by the population of youth at risk. The program was evaluated both by a novel, unobtrusive approach to data-collection for use in a milieu where conventional methods were inoperable, and by an analysis of records from the agency. In addiction, process and activity observations of staff and clients were found to be useful for the evaluation of the agency's activities. The results indicated high levels of consumer awareness, mixed levels of utilization, positive evaluation, and an appropriate perception of goals and activities by the potential and actual users.
D001290:Attitude; D003156:Community Mental Health Services / Q000706:statistics & numerical data; D003376:Counseling; D005069:Evaluation Studies as Topic; D006040:Goals; D006801:Humans; D012920:Social Behavior Disorders / Q000517:prevention & control*; D012938:Social Perception