Patient and staff perceptions as a basis for change.
D001291:Attitude of Health Personnel; D002641:Chicago; D003258:Consumer Behavior; D003695:Delivery of Health Care; D006801:Humans; D009738:Nursing Service, Hospital; D009741:Nursing Staff, Hospital; D009743:Nursing, Practical; D009745:Nursing, Supervisory; D010561:Personnel Staffing and Scheduling; D011321:Primary Nursing; D011787:Quality of Health Care