Ethnicity and service delivery.
This paper reports research representing part of a systematic effort to operationalize ethnic issues in service delivery. An attitude scale was developed and applied to a national sample of child welfare workers and to minority workers in innovative ethnic settings. Significant differences were found related to sample, age, ethnicity, and agency type.
D000328:Adult; D001291:Attitude of Health Personnel; D002648:Child; D002662:Child Health Services; D003695:Delivery of Health Care; D005006:Ethnicity; D006801:Humans; D014481:United States