[The influence of mail service on the incidence of absentees in a children health care center (author's transl)].
The authors have made a research on the influence of mailing letters on keeping up the returns in an ambulatory of health care service. The purpose of the paper was to seek a way to improve the return rate, which is usually low, and brings up difficulties to structure adequately a staff. One hundred children who had failed to come to their last appointment were studied and divided in two groups: 50 children to whose responsible were sent letters setting up a new appointment were included in group I; group II served as a control group. Out of the 97 absentees, 36 children (37.1%) returned. Their return was spontaneous in 22 cases (22.7%)--12 children of group I and 10 of group II. 14 mothers returned on the date set up by mail. Out of the 47 mailed letters, 20 (42.5%) were sent back by the post office. The authors have concluded that mailing letters was an effective method to decrease the number of children who miss their follow-up in ambulatory of health care service.
D000041:Absenteeism; D001071:Appointments and Schedules; D001938:Brazil; D002656:Child Day Care Centers; D002675:Child, Preschool; D003142:Communication; D005260:Female; D006801:Humans; D007223:Infant; D008297:Male; D009934:Organization and Administration
A influência do correio na incidência de faltosos em um serviço de puericultura.