title: System cuts red tape for patients from admission to discharge.
abstract: One hospital's personalized admitting system is staffed by business representatives who perform a variety of liaison activities to ease patients' nonmedical experience in the hospital. For example, they expedite admissions, discharges, and transfers; make bed assignments; arrange patient transportation; supervise room cleaning on their units; verify patients' insurance coverage; provide financial counseling; and collect payment on bills.
mesh_terms: D000289:Admitting Department, Hospital / Q000191:economics / Q000458:organization & administration*; D002140:California; D006746:Hospital Bed Capacity, 500 and over; D006748:Hospital Departments / Q000458:organization & administration*; D006801:Humans; D010343:Patient Admission; D010344:Patient Advocacy; D010350:Patient Credit and Collection; D010351:Patient Discharge; D014164:Transfer Agreement