Patient and staff reactions to a strike by essential hospital employees.
The authors sampled the feelings and attitudes of patients and staff toward an 8-day strike by 2,500 health care employees of a metropolitan hospital. The strike had a major impact, and most respondents felt angry at one of the parties of the strike. Sympathies toward the strikers and the hospital management were equally divided.
D000786:Anger; D001290:Attitude; D001291:Attitude of Health Personnel; D003098:Collective Bargaining; D006801:Humans; D009519:New York City; D010361:Patients; D010564:Personnel, Hospital; D011787:Quality of Health Care