Changing perceptions of organizational communication: can short-term intervention help?
An intervention activity commensurate with specific organizational goals, directed to short-term change efforts to alter employee perceptions about their satisfaction, about such work activitiesas communication, and about opportunities to make job-related innovations was implemented for emergency room personnel in a large West Coast metropolitan hospital. When evaluated, using a research design which reduced validity threats in interpreting results, perceptions about some aspects of work were found to be more susceptible to change through short interventions than were others.
D002140:California; D003142:Communication; D004636:Emergency Service, Hospital; D006739:Hospital Administration; D007318:Inservice Training; D007588:Job Satisfaction; D010465:Perception; D010564:Personnel, Hospital / Q000193:education; D012107:Research Design