title: [Empirical Analysis of the Behaviour of the Nursing Staff of a Children's Hospital (author's transl)].
abstract: Using the method of systematic behavioural observation, an empirical analysis of the behaviour of the nursing staff was carried out. Nine observational categories of behavioural forms were elaborated. These were: administrative work; nursing; strength of contact in relation to nursing duties, i. e. contact of a positive or negative nature; spontaneous contact of a positive or negative nature; supervision; leisure; and absence f ;rom the ward. These points were evaluated for 12 nurses over a three-month period of observation. It was demonstrated that administrative and ward work constituted the greater part of the activities studied, contact on the other hand being only seldom observed. As a control on the external observation a questionnaire was elaborated to obtain the subjective value of the various work operations. The personal evaluations confirmed the observed findings: contact with the child ranked last in all questions.However, positive contact occurred more frequently than did negative contact. Considerable variation in the evaluation of the individual nurses was observed, which could be partly explained in the categories "administrative work" and "child-oriented activities" by the relative status of the nurses. The data can be interpreted as demonstrating that the nursing staff is overburdened with administrative work. They are also the result of an unsufficiently child-oriented attitude, which requires modification through explanation of the psychological significance of this aspect.
mesh_terms: D001291:Attitude of Health Personnel; D002648:Child; D005260:Female; D006739:Hospital Administration; D006776:Hospitals, Pediatric; D006782:Hospitals, Special; D006801:Humans; D009723:Nurse-Patient Relations; D009732:Nursing Care; D009741:Nursing Staff, Hospital; D011586:Psychology, Clinical; D011787:Quality of Health Care
vernacular_title: Empirische Analyse des Schwesternverhaltens im Kinderspital