The ophthalmologist's office: planning and practice. Telephone requirements.
A well-designed and properly installed office communications system, combined with courteous and attentive telephone manners, serves as a most important basic building block in the creation of a successful office practice. The necessity for courtesy to callers applies not only to the office staff but also to the personnel handling the telephone when the office closes.
D009817:Office Management; D009885:Ophthalmology; D013689:Telephone; D014481:United States