title: Evaluating productivity in clinical research programs: the National Cancer Institute's (NCI) Community Clinical Oncology Program (CCOP).
abstract: This paper outlines an approach to studying productivity in clinical research programs that incorporates environmental, organizational, provider, and patient specific factors in the model of production process. We describe how this approach has been applied to the National Cancer Institute's (NCI) Community Clinical Oncology Programs (CCOPs). Next, a practical evaluative model of the productive process in CCOPs is outlined and its use in evaluation and monitoring performance in CCOPs is discussed. Each level of the model is described and a number of factors potentially affecting each level are explored. Finally, we discuss the strengths and weaknesses of this approach and show how management can use it to study and improve the productivity of clinical research programs.
authors.affiliation: Department of Health Policy and Administration, University of North Carolina, Chapel Hill.
authors.forename: D M
authors.initials: DM
authors.lastname: Hynes
authors.forename: C P
authors.initials: CP
authors.lastname: McLaughlin
authors.forename: A D
authors.initials: AD
authors.lastname: Kaluzny
authors.forename: L P
authors.initials: LP
authors.lastname: Ford
authors.forename: E
authors.initials: E
authors.lastname: Sondik
mesh_terms: D002391:Catchment Area, Health; D002985:Clinical Protocols; D003151:Community Health Centers / Q000458:organization & administration*; D004526:Efficiency; D006801:Humans; D008495:Medical Oncology / Q000458:organization & administration*; D017146:Models, Organizational; D009316:National Institutes of Health (U.S.); D010349:Patient Compliance; D010820:Physicians / Q000600:supply & distribution; D015397:Program Evaluation; D012017:Referral and Consultation; D012106:Research / Q000458:organization & administration; D012107:Research Design; D014481:United States