The role of computerized information systems in quality assurance in hospital social work departments.
Computerized information systems can be valuable tools in the total quality assurance program of hospital social work departments. This paper presents a matrix of potential roles for the information system at various levels of assessment-structural, process, and outcome. It then illustrates these roles, based on examples from a country-wide information system developed for hospital social work departments in Israel.
Auslander
G K
GK
Paul Baerwald School of Social Work, Hebrew University of Jerusalem, Mt. Scopus, Israel.
Cohen
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ME
D003627:Data Interpretation, Statistical; D004650:Employee Performance Appraisal; D006751:Hospital Information Systems; D006801:Humans; D007557:Israel; D010348:Patient Care Team; D011785:Quality Assurance, Health Care; D012948:Social Work Department, Hospital