title: ["Soft" parameters and invisible resuscitation].
abstract: Caring for a patient implies performing technical interventions and caring for the whole person, recognising his/her personal life, habits, family, wills. The working experience of an intensive care unit of Bellinzona is described: the theoretical framework that led the health team to start this new approach to intensive care patients and its translation in everyday practice. Verbal and non verbal communication skills (with the patient and the team) are pivotal in this approach; relatives are considered partners in the care of the patient and an essential element of the caring environment. Nurses identified meaningful data (soft data) related to living experience of the patient, to the interaction with the healing environment, his/her patterns of communication, and their use in the intensive care unit is described.
authors.forename: G
authors.initials: G
authors.lastname: Martignoni
authors.forename: J
authors.initials: J
authors.lastname: Piazza
authors.forename: R
authors.initials: R
authors.lastname: Malacrida
mesh_terms: D003142:Communication; D003422:Critical Care / Q000379:methods / Q000523:psychology; D006801:Humans; D007558:Italy; D009633:Nonverbal Communication; D009723:Nurse-Patient Relations; D009746:Nursing, Team; D012151:Resuscitation
vernacular_title: I parametri soft e la rianimazione invisibile.