title: Heartsink patients--optimising care.
authors.affiliation: Medical School, Queen's University, Nottingham.
authors.forename: T
authors.initials: T
authors.lastname: O'Dowd
mesh_terms: D005260:Female; D006801:Humans; D008297:Male; D009819:Office Visits; D010347:Patient Care Planning; D010361:Patients / Q000523:psychology; D010817:Physician-Patient Relations