title: Total quality management and the marker umbrella model for quality management. Part II. An overview.
authors.forename: C S
authors.initials: CS
authors.lastname: Marker
mesh_terms: D006801:Humans; D008962:Models, Theoretical; D009718:Nurse Administrators; D009739:Nursing Services / Q000458:organization & administration*; D011785:Quality Assurance, Health Care