Work redesign calls for new pay and performance plans.
TQM/CQI and patient-centered care initiatives are also spurring changes in hospitals' employee payment and performance systems. The tricky part is that those systems have to change at the same time delivery systems are changing. "We feel we can't first develop new care delivery systems and then spend the next two years adjusting compensation systems," says one executive.
Eubanks
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D004059:Diffusion of Innovation; D004649:Employee Incentive Plans / Q000639:trends*; D015285:Hospital-Patient Relations; D009937:Organizational Objectives; D010344:Patient Advocacy / Q000191:economics / Q000639:trends; D010348:Patient Care Team / Q000191:economics*; D010557:Personnel Administration, Hospital / Q000191:economics* / Q000639:trends; D011787:Quality of Health Care / Q000191:economics; D012456:Salaries and Fringe Benefits / Q000639:trends*; D014481:United States