title: TQM: health care can learn from other fields.
authors.affiliation: General Systems Co., Pittsfield, MA.
authors.forename: A V
authors.initials: AV
authors.lastname: Feigenbaum
mesh_terms: D006268:Health Facilities / Q000592:standards; D007221:Industry / Q000592:standards; D007857:Leadership; D011785:Quality Assurance, Health Care; D014481:United States