title: Are your patients satisfied? Strategies that may help you avoid a formal complaint.
authors.affiliation: Park Nicollet Medical Center, Brooklyn Center, Minnesota.
authors.forename: D
authors.initials: D
authors.lastname: Scott
mesh_terms: D003142:Communication; D003675:Defensive Medicine; D006801:Humans; D017060:Patient Satisfaction; D010817:Physician-Patient Relations