[Quality assurance of cooperation/distribution of work between primary health care and other health services. Using care for diabetics as a basis].
Chronic illnesses account for an increasing share of the work load of the health services, implying that health personnel have to face a number of different complex problems. Many of these concern co-operation between the various professionals and levels of the health services, and distribution of the load of work. How well this co-operation works will have a decisive effect on the quality of the treatment. These problems are discussed using care of diabetes patients as an example. It is important to achieve medical consensus at different levels. The authors suggest ways of establishing co-operation within the medical profession, specifically defining responsibility, ensuring good and frequent communication with patients, and promoting patient participation. The article also describes concrete solutions and includes a check list for quality assessment.
Claudi
T
T
Rønvik legesenter, Bodø.
Midthjell
K
K
Ogar
P
P
Hestvold
P I
PI
Furuseth
K
K
Hanssen
K F
KF
D003142:Communication; D003920:Diabetes Mellitus / Q000451:nursing* / Q000628:therapy; D006801:Humans; D007388:Internal Medicine / Q000458:organization & administration / Q000592:standards*; D007400:Interprofessional Relations; D009664:Norway; D010347:Patient Care Planning; D010358:Patient Participation; D011320:Primary Health Care / Q000458:organization & administration / Q000592:standards*; D011785:Quality Assurance, Health Care; D012017:Referral and Consultation; D016526:Workload
Kvalitetssikring av samhandling/arbeidsfordeling mellom primaerhelsetjenesten og annenlinjetjenesten. Utgangspunkt er tatt i diabetikeromsorgen.