title: Nine rules of thumb to make communications work.
authors.forename: J F
authors.initials: JF
authors.lastname: Karshmer
mesh_terms: D003142:Communication; D006801:Humans; D009718:Nurse Administrators; D009741:Nursing Staff, Hospital / Q000458:organization & administration; D009745:Nursing, Supervisory / Q000458:organization & administration