title: Waiting list hurdles and the role of the pre-surgical booking clinic.
abstract: Patients requiring surgery have two main hurdles to cross--long waiting lists and the risk of late cancellation when dates become available. A study was conducted to investigate the inconvenience caused by late cancellation, and to show how the pre-surgical assessment clinic can be utilised to reduce the dissatisfaction and disappointment of the current waiting list system in surgery.
authors.affiliation: Cheltenham General Hospital, Oxford.
authors.forename: J F
authors.initials: JF
authors.lastname: Schnetler
mesh_terms: D000293:Adolescent; D000328:Adult; D000367:Age Factors; D001071:Appointments and Schedules; D004651:Employment; D006801:Humans; D017533:Marital Status; D009055:Mouth / Q000601:surgery; D010343:Patient Admission; D013222:State Medicine; D013503:Surgery Department, Hospital / Q000458:organization & administration*; D013514:Surgical Procedures, Operative; D013997:Time Factors; D006113:United Kingdom; D014850:Waiting Lists