[Quality assurance of municipal health services].
The article describes what can be done to improve quality in the Norwegian primary health services, seen from the point of view of the municipal health officer. Quality assurance is particularly important in the primary health services for the following reasons: They, i.e. the primary health services constitute a major part of the total health services, and they are unique by being a basic front-line service consisting of many small units. Compared with the rest of the health services, many of the personnel employed at these units are not fully qualified. As a consequence, we argue that setting quality standards and ensuring and improving quality in patient care must be an integrated part of the work of all primary health care personnel. Ensuring quality has been a major issue for the national health authorities in recent years, but has not yet been incorporated as a routine in the services. We give six examples where quality assurance is relevant, with references from research.
Sundelin
F
F
Avdeling for Samfunnsmedisin, Statens Institutt for Folkehelse, Oslo.
Folkedal
D
D
Grimstad
S A
SA
Kristiansen
O K
OK
Rønsen
S
S
D003153:Community Health Services / Q000458:organization & administration / Q000592:standards*; D006292:Health Priorities; D009664:Norway; D011320:Primary Health Care / Q000458:organization & administration / Q000592:standards*; D011785:Quality Assurance, Health Care
Kvalitetssikring i kommunehelsetjenesten.