Violence. Upping the ante. Interview by Cath Jackson.
Handling a physical attack is 'just the tip of the volcano' says Stevie Holland, author of a radical new distance learning pack on 'Managing aggression' at work. Health visitors, school nurses and their managers need training in preventive strategies to defuse potentially violent situations. They should also be looking at their own attitudes to colleagues and clients and at the culture of the organisation within which they work.
Holland
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D001291:Attitude of Health Personnel; D004509:Education, Nursing, Continuing; D006801:Humans; D009732:Nursing Care / Q000379:methods*; D014754:Violence