Audit and quality in occupational health.
Quality is a concept which is being used to improve the performance of many industries. Its principles can and should be applied to the organization and delivery of occupational health care. The role of audit in supporting quality improvement is discussed and the need to install a hierarchy of audit is suggested. The application of quality principles and the constructive use of audit can improve the occupational health care of a workforce.
Macdonald
E B
EB
Department of Public Health, University of Glasgow, UK.
D006801:Humans; D008485:Medical Audit; D009786:Occupational Health Services / Q000592:standards*; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care / Q000458:organization & administration*