title: The British Airways Employee Assistance Programme: a community response to a company's problems.
abstract: Employee Assistance Programmes have developed since the early 1940s, particularly in North America, and are now part of many UK companies benefits packages for their staff (particularly in North America). This article details the development, philosophy, structure and practice of the British Airways Employee Assistance Programme.
authors.affiliation: British Airways Health Services, Heathrow Airport, UK.
authors.forename: K G
authors.initials: KG
authors.lastname: Smith
authors.forename: A D
authors.initials: AD
authors.lastname: McKee
mesh_terms: D001359:Aviation; D006801:Humans; D009786:Occupational Health Services / Q000458:organization & administration* / Q000592:standards / Q000639:trends; D009937:Organizational Objectives; D016134:Organizational Policy; D006113:United Kingdom