Multiple productivity measurement approaches for management.
Managers may desire an approach to combining multiple productivity measurements into one score. This article demonstrates two approaches to aggregating multiple measurements, data envelope analysis (DEA) and the Multicriteria Performance/Productivity Measurement Technique (MCP/PMT). These methods are applied to actual hospital materials management data and do not result in significantly different results. The productivity analysis must then be tempered according to managerial judgement.
Young
S T
ST
University of Utah, Graduate School of Business, Salt Lake City.
D004526:Efficiency; D005845:Georgia; D006744:Hospital Bed Capacity, 100 to 299; D006745:Hospital Bed Capacity, 300 to 499; D006769:Hospitals, General / Q000458:organization & administration / Q000592:standards; D006801:Humans; D016014:Linear Models; D008331:Management Information Systems; D008421:Materials Management, Hospital / Q000458:organization & administration* / Q000592:standards; D013647:Task Performance and Analysis; D000078329:Workforce