title: Dilemmas in setting quality standards.
abstract: Setting standards of care is an activity which requires creativity, but may lead nurses into conflict. Issues such as nurse accountability, understanding of the nurse's role and the philosophy of the organisation in which the nurse works, will affect and complicate the process of standard setting. Ultimately, it is suggested, consultation to discover what the patient defines as quality care may provide the most effective means of reducing the conflict.
authors.forename: J
authors.initials: J
authors.lastname: Mackenzie
mesh_terms: D004993:Ethics, Nursing; D006801:Humans; D009732:Nursing Care / Q000592:standards*; D011785:Quality Assurance, Health Care; D013222:State Medicine; D006113:United Kingdom