Perspectives on quality service management in health care.
Johnson
J A
JA
Department of Health Services Administration, College of Health Related Professions, Medical University of South Carolina, Charleston 29425.
Jones
W J
WJ
Shilling
L M
LM
D000488:Allied Health Personnel / Q000193:education / Q000592:standards; D006699:Home Care Services / Q000592:standards; D006761:Hospitals / Q000592:standards; D006801:Humans; D017060:Patient Satisfaction; D011369:Professional-Patient Relations; D011785:Quality Assurance, Health Care / Q000639:trends*; D014481:United States