Determinants of HMO success: the case of Complete Health.
The health maintenance organization (HMO) industry has experienced a variety of difficulties and criticisms in recent years. Various hybrid models have been proposed to alleviate these problems. This article presents an in-depth case study of factors associated with the success of one such hybrid: an individual practice association (IPA)-model HMO affiliated with an academic health center. The major success factors identified include the plan design/structure, the strategic orientation/practices, and the stakeholder management orientation practices.
Widra
L S
LS
Wilson N. Jones Memorial Hospital, Sherman, TX.
Fottler
M D
MD
D000046:Academic Medical Centers / Q000458:organization & administration*; D000407:Alabama; D016265:Conflict of Interest; D003659:Decision Making, Organizational; D005375:Financial Audit; D006279:Health Maintenance Organizations / Q000191:economics / Q000458:organization & administration* / Q000592:standards; D006302:Health Services Research; D006801:Humans; D007193:Independent Practice Associations / Q000191:economics / Q000458:organization & administration / Q000592:standards; D007373:Interinstitutional Relations; D008330:Management Audit; D008389:Marketing of Health Services; D008503:Medical Staff / Q000523:psychology; D010934:Planning Techniques