title: TQM shifts hospital-vendor focus to total value, productivity.
abstract: The movement toward total quality management (TQM) is not only overturning the old ways of doing things within hospitals, it's transforming working relationships with vendors as well. A number of institutions are trying innovative approaches to purchasing, including vendor certification programs.
authors.forename: K
authors.initials: K
authors.lastname: Lumsdon
mesh_terms: D003132:Commerce / Q000458:organization & administration / Q000592:standards; D004526:Efficiency; D015285:Hospital-Patient Relations; D015274:Interdepartmental Relations; D007373:Interinstitutional Relations; D008421:Materials Management, Hospital / Q000592:standards; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D014481:United States