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D002170:Canada; D003625:Data Collection / Q000379:methods*; D006302:Health Services Research / Q000379:methods*; D006801:Humans; D007398:Interpersonal Relations; D017060:Patient Satisfaction; D011364:Professional Practice; D011787:Quality of Health Care / Q000592:standards*; D015203:Reproducibility of Results; D011795:Surveys and Questionnaires