Quality and quality improvement in occupational health nursing.
Donabedian first defined quality as the result of assessing the structures, processes, and outcomes of health care. The emphasis on quality assurance is changing to quality improvement. The definition of quality in health care has expanded to include the expectations and opinion of patients, their representative, and society. As the cost of health care continues to rise at twice the rate of inflation, business wants to know how health care dollars are spent. Occupational health nurses, to add value to the businesses in which they work, must be a part of the trend in measuring the quality of the products and services of their health services.
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D006801:Humans; D008962:Models, Theoretical; D009785:Occupational Health Nursing / Q000592:standards*; D011785:Quality Assurance, Health Care / Q000458:organization & administration* / Q000639:trends