title: Implementing the patient's charter in outpatient services.
authors.forename: C
authors.initials: C
authors.lastname: Collins
mesh_terms: D000553:Ambulatory Care / Q000191:economics / Q000458:organization & administration / Q000592:standards*; D006291:Health Policy; D006295:Health Resources; D006801:Humans; D010344:Patient Advocacy; D011787:Quality of Health Care; D006113:United Kingdom