title: Patient complaints against an inner city accident and emergency department.
authors.affiliation: Medical Protection Society, London.
authors.forename: S D
authors.initials: SD
authors.lastname: Payne
authors.forename: R A
authors.initials: RA
authors.lastname: Warren
mesh_terms: D000368:Aged; D000369:Aged, 80 and over; D003625:Data Collection; D004636:Emergency Service, Hospital / Q000592:standards / Q000706:statistics & numerical data*; D004739:England; D005260:Female; D015285:Hospital-Patient Relations; D006801:Humans; D008297:Male; D008318:Malpractice / Q000706:statistics & numerical data*; D017060:Patient Satisfaction / Q000706:statistics & numerical data*