[Method of studying the opinion of patients on the operation of an ambulatory rehabilitation center].
A questionnaire has been developed to study the extent of patient's satisfaction with rehabilitative treatment under conditions of a specialized rehabilitation centre. 100 neurological and traumatological patients were surveyed by means of questionnaires. A technique for the data obtained processing has been suggested which permitted one to identify the main factors lessening the extent of satisfaction with the outcomes of treatment. A comparative analysis was made of patients' and physicians' opinion on the quality of treatment provided. The comparison of questionnaire data provided by patients and objective indicators of health institution performance is aimed at increasing the level of health care delivery.
Belova
A N
AN
Novikov
A V
AV
D000554:Ambulatory Care Facilities / Q000458:organization & administration / Q000592:standards*; D006801:Humans; D009422:Nervous System Diseases / Q000628:therapy; D010045:Outpatients; D010820:Physicians; D011639:Public Opinion; D011795:Surveys and Questionnaires; D014947:Wounds and Injuries / Q000628:therapy
Metodika izucheniia mneniia bol'nykh o rabote ambulatornogo tsentra vosstanovitel'nogo lecheniia.