Assertiveness: an interpersonal approach.
As all aspects of industry and the public sector are reorganised to face the onslaught of the current recession, as well as the impact of a single European market in 1992, so the role and function of OH changes within these organisations. Personal skills of OH nurses that have been adequate in the past may now need to be refined to meet the challenges of the 90s, writes Sue Wheeler lecturer in management development at Birmingham University.
Wheeler
S
S
D001242:Assertiveness; D003142:Communication; D006801:Humans; D007398:Interpersonal Relations; D009740:Nursing Staff / Q000523:psychology*; D009785:Occupational Health Nursing / Q000379:methods*