The development of a measure of job satisfaction for use in evaluating change in the system of care delivery.
The aim of the study was to produce a reliable, valid measure of job satisfaction in order to monitor the effect of a change in the method of care delivery. Principal components analysis of questionnaire responses by 121 nurses yielded two scales labelled "Intrinsic Job Satisfaction" and "Patient Focus". Cronbach's alpha was 0.88 and 0.82 respectively. Further analyses revealed significant differences in scores on both scales for different grades of staff and significant differences in scores on "Patient Focus" for nurses working in different specialties. Significant increases in scores on both scales were found for registered nurses following changes in organisation on a surgical ward. This increase was maintained over time. For enrolled nurses an increase in "Intrinsic Job Satisfaction" was less well maintained and no differences were found over time on "Patient Focus". The two scales are reliable and sufficiently sensitive to monitor the relationship between job satisfaction and system of care delivery for different grades of staff working in different specialties.
Wade
B
B
Degerhammar
M
M
D004650:Employee Performance Appraisal; D006801:Humans; D007588:Job Satisfaction; D009740:Nursing Staff / Q000523:psychology*; D009936:Organizational Innovation; D011787:Quality of Health Care; D011795:Surveys and Questionnaires / Q000592:standards*