title: Surveys of patients satisfaction: I--Important general considerations.
authors.affiliation: Department of Public Health and Primary Care, University of Oxford, Radcliffe Infirmary.
authors.forename: R
authors.initials: R
authors.lastname: Fitzpatrick
mesh_terms: D001291:Attitude of Health Personnel; D003258:Consumer Behavior; D006801:Humans; D011787:Quality of Health Care; D011795:Surveys and Questionnaires