title: Quality assurance without tears.
abstract: The drive to improve the quality of our health care system is daily forced by numerous factors which need little elaboration. Needless to say, major changes are about to occur in the way health care is delivered, not only regionally but also nationally. Farsighted individuals or institutions will take steps to survive in a destabilizing health care market. They must learn the new language of quality.
authors.forename: D E
authors.initials: DE
authors.lastname: Fetterolf
mesh_terms: D006739:Hospital Administration; D006801:Humans; D010414:Pennsylvania; D011785:Quality Assurance, Health Care / Q000639:trends*