title: Better communications make more compassionate hospitals.
authors.forename: W L
authors.initials: WL
authors.lastname: Osborne
authors.forename: N F
authors.initials: NF
authors.lastname: Courts
mesh_terms: D003142:Communication; D006126:Group Processes; D006801:Humans; D007857:Leadership; D009718:Nurse Administrators; D009741:Nursing Staff, Hospital / Q000458:organization & administration*; D012647:Self-Assessment