The value of developing a quality assurance program--Part III.
It is fundamental that quality, incorporated as a service, be provided. Assessing employees' input through a survey is an essential process. By developing, implementing and responding to staff questionnaires, a facility shows commitment to quality improvement. The mission and philosophy of a facility needs to incorporate employees concerns, and utilize this information towards the goal of improved patient care.
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D006801:Humans; D007588:Job Satisfaction; D011785:Quality Assurance, Health Care / Q000458:organization & administration / Q000592:standards*; D011795:Surveys and Questionnaires / Q000592:standards*