Elderly people in an orthopedic emergency room--assessment of quality.
About 25% of all outpatients in the emergency room at the department of orthopedics in Malmö are over 70 years of age. Fourteen per cent had no one to ask for help at home if needed. Seventy-two per cent understood the information given them correctly. About half of the patients reported satisfaction with the consultation. Three specific problems related to the service provided were identified; a long waiting time, a limited approach to the patients' problem and a lack of follow up care.
Udén
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Department of Nursing Science, University of Tromsö, Norway.
Svensson
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Jönsson
P O
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Johnell
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O
D000368:Aged; D000369:Aged, 80 and over; D004636:Emergency Service, Hospital / Q000592:standards* / Q000706:statistics & numerical data; D005260:Female; D006302:Health Services Research; D006299:Health Services for the Aged / Q000592:standards*; D006801:Humans; D008297:Male; D009985:Orthopedics / Q000592:standards*; D010043:Outcome and Process Assessment, Health Care; D011787:Quality of Health Care / Q000706:statistics & numerical data*; D013548:Sweden; D014850:Waiting Lists