On the meaning of Maslach's three dimensions of burnout.
The dimensionality of Maslach's (1982) 3 aspects of job burnout--emotional exhaustion, depersonalization, and personal accomplishment--was examined among a sample of supervisors and managers in the human services. A series of confirmatory factor analyses supported the 3-factor model, with the first 2 aspects highly correlated. The 3 aspects were found to be differentially related to other variables reflecting aspects of strain, stress coping, and self-efficacy in predictable and meaningful ways. Implications for better understanding the burnout process are discussed.
Lee
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Ashforth
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D000124:Achievement; D000328:Adult; D002055:Burnout, Professional / Q000175:diagnosis* / Q000523:psychology; D003861:Depersonalization / Q000175:diagnosis / Q000523:psychology; D005260:Female; D006801:Humans; D008297:Male; D005222:Mental Fatigue / Q000175:diagnosis / Q000523:psychology; D008875:Middle Aged; D010549:Personal Satisfaction; D010556:Personality Tests; D012946:Social Welfare