Observing staff-resident interactions: what staff do, what residents receive.
Observations of direct-care staff behavior were made for 20 consecutive days at various locations in a large state-operated residential facility serving clients with mental retardation. Results indicated that the clients' functioning level, the presence of professional staff, the location of the observation, and the resident-staff ratio significantly affected the activities of direct-care staff as well as the kind of care an individual client received. Recommendations were made for increasing the frequency of desirable client-staff interactions.
Hile
M G
MG
Missouri Institute of Psychiatry, University of Missouri, Columbia 63139.
Walbran
B B
BB
D000203:Activities of Daily Living / Q000523:psychology*; D006778:Hospitals, Psychiatric; D006801:Humans; D008607:Intellectual Disability / Q000523:psychology / Q000534:rehabilitation*; D011369:Professional-Patient Relations; D012919:Social Behavior; D012931:Social Environment; D012951:Socialization