title: The competence crisis in middle management.
abstract: The hospital CEO's role has evolved away from hands-on operations, but when the hands-on managers make mistakes, the complaints bounce up to the administrative suite for solutions. Louis P. Benson, Ph.D., a Fort Lauderdale, FL, consultant, says that although the management competence crisis is partly due to pressures in the health care environment, it is also a result of CEOs' failure to ensure that managers receive the information, training and guidance that they need.
authors.forename: L P
authors.initials: LP
authors.lastname: Benson
mesh_terms: D003142:Communication; D006740:Hospital Administrators / Q000592:standards*; D011361:Professional Competence; D014481:United States