Empowering middle managers in hospitals with team-based problem solving.
A team-oriented problem-solving procedure using management project teams was developed to improve quality of care and productivity in a private, nonprofit hospital. A focus group of managers developed the procedure, endorsed by top management. The work of four manager teams that followed the procedure saved the hospital more than $500,000.
Dailey
R
R
College of Business, Drake University, Des Moines, IA.
Young
F
F
Barr
C
C
D003659:Decision Making, Organizational; D004526:Efficiency; D006740:Hospital Administrators / Q000379:methods*; D006745:Hospital Bed Capacity, 300 to 499; D006788:Hospitals, Voluntary / Q000458:organization & administration*; D006801:Humans; D007324:Institutional Management Teams; D015274:Interdepartmental Relations; D008145:Louisiana; D009937:Organizational Objectives; D010865:Pilot Projects; D011209:Power, Psychological; D011340:Problem Solving; D011787:Quality of Health Care