title: A comprehensive and practical quality assurance program for community mental health services.
abstract: The authors describe the implementation of a comprehensive quality assurance program, within a multi-disciplinary, multi-program mental health clinic. The quality assurance program is reviewed in relation to measures of structure, process and outcome.
authors.affiliation: Community Mental Health Clinic, Guelph, Ontario.
authors.forename: A B
authors.initials: AB
authors.lastname: Eppel
authors.forename: C
authors.initials: C
authors.lastname: Fuyarchuk
authors.forename: D
authors.initials: D
authors.lastname: Phelps
authors.forename: A T
authors.initials: AT
authors.lastname: Phelan
mesh_terms: D000293:Adolescent; D000328:Adult; D002648:Child; D003155:Community Mental Health Centers / Q000458:organization & administration / Q000639:trends*; D003258:Consumer Behavior; D006801:Humans; D001523:Mental Disorders / Q000175:diagnosis* / Q000628:therapy; D009864:Ontario; D011785:Quality Assurance, Health Care / Q000639:trends*; D012017:Referral and Consultation / Q000639:trends