Preparing a multi-skilled work force for the 21st century hospital.
The health care industry is facing the need to produce ever-improving quality at reduced cost to the consumer. One strategy is to re-train health care employees to have multiple competencies and skills. This article details the multi-competency effort at Northern Michigan Hospitals, and highlights some of the benefits and drawbacks of its approach.
Gerard
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Employee Services, Northern Michigan Hospitals, Inc., Petoskey 49770.
D005544:Forecasting; D006780:Hospitals, Rural / Q000639:trends*; D006801:Humans; D008505:Medical Staff, Hospital / Q000639:trends*; D008824:Michigan; D010348:Patient Care Team / Q000639:trends*