Quality assurance in Australian hospitals: who does it and how?
OBJECTIVE
To seek information on the type, method and extent of quality assurance being undertaken in all public and private hospitals within Australia.


METHODS
Mailed questionnaire.


RESULTS
There was a predominance of two types of review being undertaken. Some important deficiencies in the quality assurance process were identified. Far more private than public hospitals reviewed medical records and surveyed patient satisfaction.
Renwick
M
M
Australian Institute of Health, Canberra.
Harvey
R
R
D001315:Australia; D005246:Feedback; D006292:Health Priorities; D006295:Health Resources; D016304:Hospitals, Private / Q000592:standards*; D006779:Hospitals, Public / Q000592:standards*; D006801:Humans; D011785:Quality Assurance, Health Care / Q000458:organization & administration*