Total quality management. Applications to nursing service.
Total quality management (TQM) can offer nursing practical solutions to the "best for less" dilemma when specifically adapted to the needs of the nursing profession and individual nursing service departments. The author explains the TQM philosophy and its principles, presents strategies that may be used by nurse executives interested in integrating TQM into their nursing management systems, and discusses specific guidelines for successful implementation of TQM within any nursing department.
Arikian
V L
VL
St. Mary's Hospital, Richmond, Virginia.
D002322:Career Mobility; D006801:Humans; D009718:Nurse Administrators / Q000592:standards; D009738:Nursing Service, Hospital / Q000458:organization & administration* / Q000592:standards; D009741:Nursing Staff, Hospital / Q000458:organization & administration; D015279:Organizational Culture