title: An investigation of managed health care case managers.
abstract: Managed care case management is a relatively new concept within health and rehabilitation. As such, it lacks both definition and profiles of those providing services. This paper constructs a definition of managed care case management and presents the detailed results of a survey that identified the characteristics of case managers in the Midwest. The survey was mailed to 250 subjects. The respondents of the survey (N = 56) were relatively young (the largest number of respondents were 30 to 39 years of age), relatively new to their jobs (means = 2.2 years), and were typically employed full-time. They primarily served mental health (n = 43) and physically impaired (n = 30) clients. The highest number of their service referrals were made to vocational rehabilitation specialists, social workers, occupational therapists, nurses, and physical therapists.
authors.affiliation: Department of Occupational Therapy, Western Michigan University, Kalamazoo 49008.
authors.forename: R G
authors.initials: RG
authors.lastname: Cooper
authors.forename: J A
authors.initials: JA
authors.lastname: Leja
mesh_terms: D000288:Administrative Personnel; D008329:Managed Care Programs / Q000458:organization & administration*; D012017:Referral and Consultation; D014481:United States