Case study: quality improvement in a diversified health center.
Hospitals are beginning to apply industry models of quality improvement to their own, very different, health care settings, and some are achieving note-worthy success. Rush-Presbyterian-St. Luke's Medical Center, Chicago, is implementing the total quality management process originally developed by Minnesota Mining and Manufacturing (3M) Co., St. Paul.
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D002641:Chicago; D006746:Hospital Bed Capacity, 500 and over; D008332:Management Quality Circles; D009096:Multi-Institutional Systems / Q000458:organization & administration*; D011357:Product Line Management / Q000379:methods; D011785:Quality Assurance, Health Care / Q000458:organization & administration*