title: [Analysis of the use of an ambulatory unit of the Department of Health of the city of São Paulo, SP (Brazil)].
abstract: A working proposal for the integration of the activities of public health assistance is presented. Two health clinics in the city of S. Paulo, Brazil, were studied. Taking as a starting-point that all activity in the health sector depends on community participation, this study sought to discover how the population has received and used the geographically integrated health services. For this purpose, information was collected from the users of both of these services, by means of a questionnaire, as to the motive for the use of the service, the service's ability to meet the need, the degree of user-satisfaction, etc. The analysis of the above information as well as of the objective and the working method of these services, leads to the conclusion that they are used by the public in a selective way for the purpose of meeting immediate needs related to present illnesses.
authors.affiliation: Departamento de Saúde Materno-Infantil da Faculdade de Saúde Pública, Universidade de São Paulo, Brasil.
authors.forename: O Y
authors.initials: OY
authors.lastname: Tanaka
authors.forename: C P
authors.initials: CP
authors.lastname: Resenburg
mesh_terms: D000554:Ambulatory Care Facilities / Q000706:statistics & numerical data*; D001938:Brazil; D002391:Catchment Area, Health; D003258:Consumer Behavior; D006301:Health Services Needs and Demand; D006801:Humans; D011320:Primary Health Care; D012959:Socioeconomic Factors
vernacular_title: Análise da utilização pela clientela de uma unidade ambulatorial da Secretaria da Saúde do município de São Paulo, SP (Brasil).