title: Total quality management: steps to success.
authors.affiliation: Mara Melum and Associates, St. Paul.
authors.forename: M M
authors.initials: MM
authors.lastname: Melum
mesh_terms: D006739:Hospital Administration / Q000379:methods*; D007324:Institutional Management Teams; D007857:Leadership; D008332:Management Quality Circles; D010934:Planning Techniques; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D014481:United States