title: Changing verbal abuse into a syntonic interactive mode: the nurse manager's challenge.
authors: H C
authors: HC
authors: Cox
authors: K M
authors: KM
authors: Kerfoot
mesh_terms: D003142:Communication; D006791:Hostility; D006801:Humans; D007400:Interprofessional Relations; D009740:Nursing Staff / Q000523:psychology* / Q000600:supply & distribution; D009745:Nursing, Supervisory