Satisfaction with nursing workload systems: report of a survey of Canadian hospitals. Part A.
Senior nursing executives from a representative sample of Canadian hospitals were surveyed on their attitudes and views of nursing workload measurement systems. In terms of a profile of users and their satisfaction, the survey found that about 50% of hospitals were using a system, and that among those using a system, 70% used information from the system frequently or all the time. The senior nurse respondents were generally satisfied with their current systems; slightly lower levels of satisfaction were reported for staff nurses, with the most common objection being the perception that the systems do not reflect true workload. A subsequent article--Part B--explores senior nurse executives' needs and expectations for nursing workload systems.
Cockerill
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O'Brien-Pallas
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D002170:Canada; D006801:Humans; D009718:Nurse Administrators / Q000523:psychology*; D009732:Nursing Care / Q000145:classification*; D009741:Nursing Staff, Hospital / Q000600:supply & distribution*; D010562:Personnel Staffing and Scheduling Information Systems / Q000592:standards*; D011795:Surveys and Questionnaires