[The accessibility of general practitioners by the phone. A study in Vestfold based on calls].
The accessibility by phone of 35 general practitioners during consulting hours was tested systematically. The doctor was accessible in the case of 74% of all calls, no answer was obtained in 15%, and in 11% the office was inaccessible due to the use of an automatic telephone answerer. In the authors' opinion the standard should be 90% accessibility by phone for general practitioners in primary health care. This standard was met by 20% of the doctors.
Otterstad
H K
HK
Fylkeslegen i Vestfold, Tønsberg.
Bomann-Larsen
P
P
D006301:Health Services Needs and Demand; D009664:Norway; D010821:Physicians, Family; D012017:Referral and Consultation; D013689:Telephone
Primaerlegens tilgjengelighet på telefon. En oppringningsundersøkelse fra Vestfold.