Effects of using systematic assessment instruments on patient and nurse satisfaction with nursing care.
To determine the effects of using systematic assessment instruments on patient and nurse satisfaction with the nursing process, a single-group, pre- and postintervention quasi-experimental design was used in a three-phase study. In the pre- and postintervention control phases, nurses used a routine clinical assessment instrument to implement the nursing process; in the intervention phase they used the Derdiarian Behavioral System Model (DBSM) self-report and the DBSM-O (observational) instruments. The Comprehensiveness of Nursing Assessment and the System of Practice instruments were used to evaluate the comprehensiveness and quality of care respectively; the Patient-Satisfaction and Nurse-Satisfaction instruments were used to evaluate patient and nurse satisfaction with care. The findings showed that the increase in patient and nurse satisfaction was statistically significant when the DBSM and DBSM-O instruments were used.
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D015400:Clinical Nursing Research; D003258:Consumer Behavior; D006801:Humans; D008960:Models, Psychological; D009726:Nurses / Q000523:psychology*; D009730:Nursing Assessment; D009736:Nursing Process; D010549:Personal Satisfaction; D011581:Psychological Tests; D011787:Quality of Health Care; D012107:Research Design