title: [What is hidden behind the complaints in homes for the aged? Complaints and laments].
authors.forename: A
authors.initials: A
authors.lastname: Bischofberger
authors.forename: C
authors.initials: C
authors.lastname: Huoni
mesh_terms: D001291:Attitude of Health Personnel; D003258:Consumer Behavior; D006707:Homes for the Aged; D006801:Humans
vernacular_title: Che cosa si nasconde dietro le reclamazioni nelle case per anziani? Reclamazioni e lamentele.