title: CEO walkabouts get firsthand look at employee problems.
abstract: "The CEO doesn't take care of patients; the CEO takes care of the people who take care of patients," says Eire "Chip" Chapman, the president of 869-bed Riverside Methodist Hospitals. This philosophy is endorsed by other top administrators who have made a point to leave their desks to investigate first-hand employee concerns and work situations.
authors.forename: P
authors.initials: P
authors.lastname: Eubanks
mesh_terms: D006740:Hospital Administrators; D006801:Humans; D007398:Interpersonal Relations; D009013:Morale; D010557:Personnel Administration, Hospital / Q000379:methods*; D012380:Role; D014481:United States