Criticism: a by-product of controlling infection.
The nature of the HE/ICP's work involves communicating improvements staff must make to provide a safe environment for patients. All too often this has resulted in the change agents being viewed as highly critical. HE/ICPs who are viewed positively will be able to execute change more smoothly and with less resistance. This article has outlined five guidelines for initiating change that enable HE/ICPs to be viewed in a positive rather than overly critical role.
Davidhizar
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Logansport State Hospital, IN.
Boonstra
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D001291:Attitude of Health Personnel; D003142:Communication; D003428:Cross Infection / Q000517:prevention & control*; D004496:Education, Continuing; D006801:Humans; D007400:Interprofessional Relations; D010564:Personnel, Hospital / Q000523:psychology*