title: Preoperative phone calls. Reducing cancellations in pediatric day surgery.
abstract: The implementation of preoperative phone calls provided a teaching and learning experience and enhanced the quality of care. Patients and families seemed more relaxed and better informed.
authors.affiliation: Surgery Unit, Children's Hospital, Boston.
authors.forename: A S
authors.initials: AS
authors.lastname: Kleinfeldt
mesh_terms: D000556:Ambulatory Surgical Procedures; D001071:Appointments and Schedules; D001900:Boston; D002648:Child; D006776:Hospitals, Pediatric; D006801:Humans; D009723:Nurse-Patient Relations; D010044:Outpatient Clinics, Hospital; D010353:Patient Education as Topic; D011300:Preoperative Care / Q000523:psychology*; D013315:Stress, Psychological / Q000517:prevention & control; D013689:Telephone