title: [Formation of patients' opinion regarding their satisfaction with hospital care].
abstract: The study was carried out with the help of adapted questionnaire of WHO Regional Office for Europe by interviewing 516 adult residents of a big city. The role and place of ethiopsychological, deontological and organizational factors were determined in the formation of one of the components of end results--the degree of patient's satisfaction. The advisability of using interview surveys of population as one of the criteria in the organization of medical care to the population is emphasized.
authors.forename: V K
authors.initials: VK
authors.lastname: Ovcharov
authors.forename: A G
authors.initials: AG
authors.lastname: Marchenko
authors.forename: E K
authors.initials: EK
authors.lastname: Tishuk
authors.forename: T N
authors.initials: TN
authors.lastname: Boborykhina
mesh_terms: D000328:Adult; D003258:Consumer Behavior; D005260:Female; D006760:Hospitalization; D006801:Humans; D008297:Male; D008875:Middle Aged; D009031:Moscow; D011795:Surveys and Questionnaires
vernacular_title: Formirovanie mneniia bol'nykh ob udovletvorennosti statsionarnoĭ pomoshch'iu.