Strengthening hospital nursing. How to use problem-solving teams effectively.
Critical to the success of any nursing organization is productivity and healthcare service enhancement. The author discusses one hospital's use of a team-based, problem-solving procedure, which was effectively applied by a team of middle managers from nursing and the laboratory to address the problem of the timely recording of laboratory results onto patient charts. The problem-solving team was able to save the hospital more than $23,000 in labor and materials by following the procedure detailed in the article.
Dailey
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College of Business and Public Administration, Drake University, Des Moines, Iowa.
D000288:Administrative Personnel; D004526:Efficiency; D006801:Humans; D007755:Laboratories, Hospital; D008499:Medical Records; D009718:Nurse Administrators; D009741:Nursing Staff, Hospital; D011340:Problem Solving; D011787:Quality of Health Care