title: Looking after consumers in the new NHS.
authors.affiliation: Centre for the Analysis of Social Policy, University of Bath.
authors.forename: R
authors.initials: R
authors.lastname: Klein
mesh_terms: D003159:Community-Institutional Relations; D003258:Consumer Behavior; D006286:Health Planning Councils / Q000458:organization & administration*; D006288:Health Planning Organizations / Q000458:organization & administration*; D006801:Humans; D013222:State Medicine / Q000458:organization & administration*; D006113:United Kingdom