[Formation of patients' opinion regarding their satisfaction with hospital care].
The study was carried out with the help of adapted questionnaire of WHO Regional Office for Europe by interviewing 516 adult residents of a big city. The role and place of ethiopsychological, deontological and organizational factors were determined in the formation of one of the components of end results--the degree of patient's satisfaction. The advisability of using interview surveys of population as one of the criteria in the organization of medical care to the population is emphasized.
Ovcharov
V K
VK
Marchenko
A G
AG
Tishuk
E K
EK
Boborykhina
T N
TN
D000328:Adult; D003258:Consumer Behavior; D005260:Female; D006760:Hospitalization; D006801:Humans; D008297:Male; D008875:Middle Aged; D009031:Moscow; D011795:Surveys and Questionnaires
Formirovanie mneniia bol'nykh ob udovletvorennosti statsionarnoĭ pomoshch'iu.