title: [Improvement of the medical services quality of the Federal District Department].
abstract: In this paper, an overview of the quality of care activities undertaken at the General Direction of Medical Services of the Federal District Department is presented. The current standing of the medical services is briefly described, as well as the prevailing Reorientation Program, aimed at improving the quality of the care provided. The Departmental unit of Research on Health Services was created to generate, analyze, and integrate the information necessary to propose alternative ways to improve the quality of care. One of the main tasks of the Unit has been the implementation and operation of professional teams ("commitment circles"), advocated to the solution of specific quality problems. Once the initial goals are reached, these teams will constitute Quality Assurance Committees, under a program designed to identify and effectively correct the possible deviations.
authors.affiliation: Unidad Departamental de Investigación en Servicios de Salud, México, D.F.
authors.forename: J
authors.initials: J
authors.lastname: Laguna-Calderón
authors.forename: C
authors.initials: C
authors.lastname: Salinas-Oviedo
mesh_terms: D003695:Delivery of Health Care; D006801:Humans; D008332:Management Quality Circles; D008800:Mexico; D011787:Quality of Health Care
vernacular_title: Mejoría de la calidad de los servicios médicos del Departamento del Distrito Federal.