title: Employees can be your competitive edge.
abstract: In a service organization such as a hospital ... human capital is at a premium. During a period of transformation, it is particularly crucial that top management recognize the value of their work force and the strategic importance of the human resource function in managing change.
authors.forename: M
authors.initials: M
authors.lastname: Bice
mesh_terms: D004465:Economic Competition; D015279:Organizational Culture; D010557:Personnel Administration, Hospital / Q000458:organization & administration*; D014481:United States