[The human dimension of health care through the application of the principles of complete quality of care].
Quality of care is the property of a service when it is an adequate response to a good defined need at an effort all parties are satisfied with. Some aspects of this complex definition are discussed in detail. To measure quality some absolute and relative criteria are needed. A systematic and integrated quality control assures a dynamic process of quality corrections. Integral quality management as developed in the industry can be implemented in medicine with only some minor corrections in the ethical field. Methods for quality incentives as audits, certifications and quality circles are briefly discussed.
Mission du Ministère de la Politique Scientifique, Universitaire Instelling Antwerpen, Bruxelles.
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Vanbelle
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Vanherpe
D001530:Belgium; D006801:Humans; D008332:Management Quality Circles; D008485:Medical Audit; D010043:Outcome and Process Assessment, Health Care; D010380:Peer Review; D011785:Quality Assurance, Health Care; D011787:Quality of Health Care
Les soins de santé à dimension humaine par l'application des principes du souci de qualité intégrale (SQI).