Unit or service standards.
As competition in the health-care market increases, issues such as accountability, patient satisfaction, and evaluation after quality of patient care have become progressively more important. This article describes the evaluation of a quality assurance program from a centralized, retrospective system to a unit-based, concurrent review process. Issues related to problem management, research, and education are identified.
Coons
M
M
Shands Hospital, University of Florida, Department of Nursing, Gainesville.
Donovan
C
C
Kasprow
M
M
Neiswender
J
J
Powell
M
M
Shenkman
B
B
Wacksman
L
L
D005431:Florida; D006745:Hospital Bed Capacity, 300 to 499; D006801:Humans; D007591:Joint Commission on Accreditation of Healthcare Organizations; D008722:Methods; D009732:Nursing Care / Q000592:standards*; D009738:Nursing Service, Hospital / Q000458:organization & administration*; D013527:Perioperative Nursing / Q000592:standards*; D011785:Quality Assurance, Health Care