title: A quality assurance program for a state university student health center.
abstract: The New Mexico State University Student Health Center redesigned its quality assurance program to follow the Joint Commission's ten-step process for monitoring and evaluation. This article outlines the scopes of care in the Health Center's different units and provides case-study examples, including important aspects of care and indicators, to illustrate the monitoring and evaluation process as it is used for both retrospective studies and concurrent monitoring.
authors.affiliation: New Mexico State University, Student Health Center, Las Cruces 88003-3529.
authors.forename: E J
authors.initials: EJ
authors.lastname: Hoskins
mesh_terms: D003625:Data Collection / Q000379:methods / Q000592:standards; D006801:Humans; D007591:Joint Commission on Accreditation of Healthcare Organizations; D008485:Medical Audit / Q000379:methods / Q000592:standards; D008499:Medical Records; D009516:New Mexico; D015397:Program Evaluation; D011785:Quality Assurance, Health Care; D013333:Student Health Services / Q000592:standards*