Patient satisfaction survey: day surgery unit.
OBJECTIVE
To determine whether or not patients undergoing procedures in the Day Surgery Unit (DSU) are satisfied with the environment and the care received.


METHODS
Discharge questionnaire.


RESULTS
Overall, patients treated in the Day Surgery Unit were very pleased with the care that they received. As a result of concerns expressed in a pilot study, changes have been made to the information sheets given to patients using the DSU. In addition, changes have been made to the Waiting Room Area as a result of complaints about that area.
King
B
B
Eastern Sydney Area Health Service, Randwick, New South Wales.
D000556:Ambulatory Surgical Procedures / Q000592:standards*; D003258:Consumer Behavior / Q000706:statistics & numerical data*; D006757:Hospital Units / Q000592:standards*; D006801:Humans; D009517:New South Wales