title: Ambulatory care teams: the dehassling of Air Force medicine.
abstract: Lack of complete outpatient medical records is a chronic problem. Most facilities are only able to find 60% to 70% of records for appointments. Many records have incomplete laboratory and x-ray information. A program utilizing Ambulatory Care Teams (ACTS) was tested at the Air Force hospital at Carswell AFB. Records were pulled 48 hours prior to appointments, and the day prior to the appointment clinics endeavored to locate 100% of the records and reports. During a 1-year test period the staff at Carswell was able to produce or account for 98.2% of all medical records for more than 102,000 scheduled appointments.
authors.forename: P F
authors.initials: PF
authors.lastname: Hoffman
authors.forename: F R
authors.initials: FR
authors.lastname: Stephen
authors.forename: J M
authors.initials: JM
authors.lastname: Benge
authors.forename: V
authors.initials: V
authors.lastname: Anderson
authors.forename: R
authors.initials: R
authors.lastname: Armstrong
mesh_terms: D000337:Aerospace Medicine; D000553:Ambulatory Care / Q000592:standards; D001071:Appointments and Schedules; D006753:Hospital Records; D006801:Humans; D008500:Medical Records Department, Hospital / Q000458:organization & administration; D008889:Military Personnel; D010043:Outcome and Process Assessment, Health Care; D010348:Patient Care Team / Q000458:organization & administration*; D013597:Systems Analysis