Problem solving: a common thread in quality assurance programs.
This paper discusses the key role that the problem solving process plays in most quality assurance programs. In this discussion, problem solving is represented as a four step process. The use of each of the four steps in health care quality assurance is examined.
Leonard
M S
MS
Department of Industrial Engineering, University of Missouri-Columbia.
Miller
J L
JL
D003625:Data Collection; D003627:Data Interpretation, Statistical; D006739:Hospital Administration / Q000592:standards*; D006801:Humans; D011340:Problem Solving; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D014481:United States