title: An assessment of the value of video recordings of receptionists.
abstract: Video recordings of receptionists at work in general practice were found to be useful for self assessment by the receptionists and enabled the doctors to see areas for improvement in the organization of the reception area.
authors.forename: A J
authors.initials: AJ
authors.lastname: Sharp
authors.forename: P
authors.initials: P
authors.lastname: Platts
authors.forename: J H
authors.initials: JH
authors.lastname: Turner
authors.forename: M H
authors.initials: MH
authors.lastname: Drucquer
mesh_terms: D006801:Humans; D007858:Learning; D008502:Medical Secretaries / Q000193:education / Q000592:standards*; D014743:Videotape Recording