An assessment of the value of video recordings of receptionists.
Video recordings of receptionists at work in general practice were found to be useful for self assessment by the receptionists and enabled the doctors to see areas for improvement in the organization of the reception area.
Sharp
A J
AJ
Platts
P
P
Turner
J H
JH
Drucquer
M H
MH
D006801:Humans; D007858:Learning; D008502:Medical Secretaries / Q000193:education / Q000592:standards*; D014743:Videotape Recording