title: Patients' fears, worries, and concerns when visiting an out-patient clinic.
abstract: In an out-patient clinic for specialised medical care, 30 patients were questioned about their worries prior to the visit. The purpose of the study was to obtain basic knowledge about emotional experiences of patients visiting a doctor. The theoretical viewpoint was that of social interaction and social construction of reality. The statements of the patients were categorized as follows: before the encounter, the social interaction, the outcome of the encounter, and unspecific worries. A tool for measuring the degree and profile of the worries will be developed. Some of the worries described will be studied in depth. An education programme for all staff members is planned.
authors.affiliation: Gothenburg College of Health and Caring Sciences, Department of Nursing, Sweden.
authors.forename: K
authors.initials: K
authors.lastname: Andersson-Segesten
authors.forename: M
authors.initials: M
authors.lastname: Erichsen
authors.forename: A
authors.initials: A
authors.lastname: Westerlund
authors.forename: I
authors.initials: I
authors.lastname: Ojerskog
mesh_terms: D000293:Adolescent; D000328:Adult; D001007:Anxiety; D003142:Communication; D005239:Fear; D005260:Female; D006801:Humans; D007407:Interviews as Topic; D008297:Male; D009819:Office Visits; D010045:Outpatients / Q000523:psychology*; D010361:Patients / Q000523:psychology*; D010817:Physician-Patient Relations; D012929:Psychological Distance; D014850:Waiting Lists