title: [Edentulous patients visiting a dental ombudsman. Their questions and problems].
abstract: Data are presented of 321 edentulous patients (women 67%), mean age 65 years, who visited a dental ombudsman in the period September 1980-May 1987. Many of these patients had several complaints: 41.5% three and more. Many of the problems (134 patients) are behavioural and psychological by nature. The majority of the patients (65%) ask for advice during the consultation. One may get the impression that this group of patients has had these problems already for a longer period and that they feel that a general practitioner can't help them effectively. For this special group of patients a dental ombudsman may serve as a useful mediator.
authors.forename: M
authors.initials: M
authors.lastname: Engels
authors.forename: M A
authors.initials: MA
authors.lastname: Eijkman
mesh_terms: D000328:Adult; D000368:Aged; D003812:Dentist-Patient Relations; D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D009066:Mouth, Edentulous / Q000523:psychology*; D010344:Patient Advocacy
vernacular_title: Een tandartsombudsman. Problemen en vragen van edentate patienten.