title: Developing a DSS for a distribution facility: an application in the healthcare industry.
abstract: This article details a successful project in the design and implementation of a decision support system for practical use in a hospital setting. The approach used, the steps followed, the problems encountered, and the lessons learned are described and discussed with special emphasis on the managerial issues and management involvement during the decision support system life cycle.
authors.affiliation: School of Business Administration, College of William and Mary, Williamsburg, VA 23185.
authors.forename: A S
authors.initials: AS
authors.lastname: Zaki
mesh_terms: D003660:Decision Support Systems, Management; D006739:Hospital Administration; D006750:Hospital Distribution Systems; D006751:Hospital Information Systems; D015274:Interdepartmental Relations; D008331:Management Information Systems; D004364:Pharmaceutical Preparations / Q000600:supply & distribution; D010607:Pharmacy Service, Hospital / Q000458:organization & administration*; D011641:Public Relations; D012107:Research Design; D013996:Time and Motion Studies
chemical_list: D004364:Pharmaceutical Preparations