title: The ENT consultation: a prospective study of the doctor's and the patient's perceptions.
abstract: In this prospective study of 126 patients attending the ENT outpatient clinic the doctor's and the patient's perception of the consultation were evaluated by questionnaire; 96 patients completed the questionnaire correctly. The results were analysed by scattergram plot and Wilcoxon's matched-pair signed ranks test. There was a statistically significant difference between the doctor's and the patient's perception of the 'history' (p less than 0.01) and the 'explanation of diagnosis and treatment' (p less than 0.05) in the consultation. There was no statistically significant difference between the doctor's and the patient's perception of the 'examination' in the consultation. The results are discussed.
authors.affiliation: Otolaryngology Unit, Royal Infirmary, Edinburgh.
authors.forename: D W
authors.initials: DW
authors.lastname: Sim
mesh_terms: D000293:Adolescent; D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D000553:Ambulatory Care / Q000592:standards; D001291:Attitude of Health Personnel; D002648:Child; D002675:Child, Preschool; D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D010036:Otolaryngology / Q000592:standards*; D010465:Perception; D010817:Physician-Patient Relations; D011446:Prospective Studies; D011795:Surveys and Questionnaires