title: Customer obsession drives Mercy marketer.
authors.forename: T
authors.initials: T
authors.lastname: Droste
mesh_terms: D003258:Consumer Behavior; D006746:Hospital Bed Capacity, 500 and over; D015285:Hospital-Patient Relations; D008389:Marketing of Health Services / Q000458:organization & administration*; D008824:Michigan; D011641:Public Relations; D013192:Staff Development / Q000379:methods