Improving work group decision-making effectiveness.
Many of the decisions in complex health care organizations are made by small work groups. Nurse administrators often lead or are highly involved in these groups, where reaching quality decisions is a critical goal. This paper examines research and information from the communications field, presenting a model for making decisions in small groups. The author identifies common pitfalls of decision-making groups and presents strategies for problem solving and improved decision making.
University of Kansas School of Nursing, Kansas City.
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Schoonover-Shoffner
D003142:Communication; D003657:Decision Making; D006126:Group Processes