Parent satisfaction in a child psychiatric service.
The development and use is reported of a client satisfaction questionnaire to be answered by parents of children and adolescents referred to an outpatient psychiatric program. The structure of the questionnaire and the results from a first application are reported. It is suggested that a client satisfaction questionnaire may become an important feedback instrument useful for service planning.
Kotsopoulos
S
S
Children's Outpatient Department, Royal Ottawa Hospital, Ont.
Elwood
S
S
Oke
L
L
D000223:Adaptation, Psychological; D000293:Adolescent; D002648:Child; D002653:Child Behavior Disorders / Q000523:psychology / Q000628:therapy*; D003258:Consumer Behavior; D006801:Humans; D009864:Ontario; D010043:Outcome and Process Assessment, Health Care; D010044:Outpatient Clinics, Hospital; D010290:Parents / Q000523:psychology*