Providing equal access for deaf clients.
Fifteen years after the passage of a law by the Federal Government, many hospitals are still not providing hearing-impaired patients with equal access to their services in a consistent and effective way. Not only does this create frustrating situations for the patients and hospital staff, but it also puts the hospital in the position of noncompliance with the law. The author describes how one hospital addressed this issue at the level of service provision and found some workable solutions.
Kimmel
B
B
Deaf Education, St. Ann's Hospital, Columbus, Ohio.
D000368:Aged; D003142:Communication; D003638:Deafness / Q000534:rehabilitation; D006310:Hearing Aids; D006801:Humans; D007297:Inpatients; D010361:Patients