Appointment systems: feasibility study of a new approach.
Patients in a semirural dispensing practice were asked to determine how much time they required when booking an appointment. A comparison was made between their estimates and the actual time taken. Patients' estimates proved sufficiently accurate to produce a system that worked well.
D001071:Appointments and Schedules; D001294:Attitude to Health; D003258:Consumer Behavior; D004739:England; D005240:Feasibility Studies; D006801:Humans; D010817:Physician-Patient Relations; D011216:Practice Management, Medical; D011795:Surveys and Questionnaires