Incorporating patient satisfaction standards into quality of care measures.
Strasen
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Henry Mayo Newhall Memorial Hospital, Valencia, California.
D002140:California; D003258:Consumer Behavior; D006744:Hospital Bed Capacity, 100 to 299; D006801:Humans; D008722:Methods; D009718:Nurse Administrators; D009738:Nursing Service, Hospital / Q000592:standards*; D011787:Quality of Health Care