title: The impact of interpersonal skills training on responses to patients' emotional concerns by nursing staff in a general hospital.
authors.forename: M R
authors.initials: MR
authors.lastname: Jacob
mesh_terms: D004509:Education, Nursing, Continuing; D004644:Emotions; D006769:Hospitals, General; D006801:Humans; D007318:Inservice Training; D009723:Nurse-Patient Relations; D009741:Nursing Staff, Hospital / Q000193:education*