title: Quality assurance in general administration.
abstract: OBJECTIVE
  To describe ways of introducing quality assurance activities in the general administration areas of hospital management.
  
  
  METHODS
  Descriptive review.
  
  
  RESULTS
  Quality assurance activities can be carried out in the area of general administration. It cannot be done in a vacuum, however, as the work which one department does will always have an effect on another department.
authors.affiliation: Cumberland Area Health Service.
authors.forename: W
authors.initials: W
authors.lastname: Westcott
mesh_terms: D001315:Australia; D003258:Consumer Behavior; D006739:Hospital Administration / Q000592:standards*; D006753:Hospital Records; D008330:Management Audit; D009934:Organization and Administration; D011785:Quality Assurance, Health Care