Controlling disenrollment in health maintenance organizations.
With increasing competition, health maintenance organizations (HMOs) are struggling to maintain their enrollment levels. As a result, growing interest has emerged in studies of disenrollment, including factors associated with disenrollment and its implications for the HMO manager, as well as approaches for measuring and monitoring disenrollment.
Shimshak
D G
DG
Management Sciences Department, University of Massachusetts, Boston.
DeFuria
M C
MC
DiGiorgio
J J
JJ
Getson
J
J
D003258:Consumer Behavior; D005069:Evaluation Studies as Topic; D006279:Health Maintenance Organizations / Q000706:statistics & numerical data*; D012106:Research; D014481:United States