title: Controlling disenrollment in health maintenance organizations.
abstract: With increasing competition, health maintenance organizations (HMOs) are struggling to maintain their enrollment levels. As a result, growing interest has emerged in studies of disenrollment, including factors associated with disenrollment and its implications for the HMO manager, as well as approaches for measuring and monitoring disenrollment.
authors.affiliation: Management Sciences Department, University of Massachusetts, Boston.
authors.forename: D G
authors.initials: DG
authors.lastname: Shimshak
authors.forename: M C
authors.initials: MC
authors.lastname: DeFuria
authors.forename: J J
authors.initials: JJ
authors.lastname: DiGiorgio
authors.forename: J
authors.initials: J
authors.lastname: Getson
mesh_terms: D003258:Consumer Behavior; D005069:Evaluation Studies as Topic; D006279:Health Maintenance Organizations / Q000706:statistics & numerical data*; D012106:Research; D014481:United States