title: Consultation analysis by triggers and symptoms (CATS). A new objective technique for studying consultations.
abstract: Doctor-patient consultation is a field of study important to general practice. The emphasis has tended to be on modes of exchange and subjective judgement of task achievement. More recently, a need to establish relationships between the information transferred and its mode of transfer has become clear. This paper describes such an approach with a specially devised scale (the consultation and analysis by triggers and symptoms (CATS) scale). The inter-rater reliability of the scale was established using a standard videotape. The CATS scale seems relatively easy to learn and to have relatively high inter-rater reliability.
authors.affiliation: Department of General Practice and Primary Care, St. George's Hospital Medical School, London, England.
authors.forename: A
authors.initials: A
authors.lastname: Tylee
authors.forename: P
authors.initials: P
authors.lastname: Freeling
mesh_terms: D006801:Humans; D007407:Interviews as Topic / Q000379:methods*; D008962:Models, Theoretical; D010817:Physician-Patient Relations; D010821:Physicians, Family; D011570:Psychiatry; D014743:Videotape Recording