title: 3.5 million days are lost each year waiting in outpatients' departments. Are you waiting comfortably?
authors.forename: M
authors.initials: M
authors.lastname: Donn
mesh_terms: D006801:Humans; D009723:Nurse-Patient Relations; D009741:Nursing Staff, Hospital; D010044:Outpatient Clinics, Hospital / Q000458:organization & administration*