title: Deming's 14 points and hospital quality: responding to the consumer's demand for the best value health care.
authors: T R
authors: TR
authors: Gillem
mesh_terms: D003258:Consumer Behavior; D006761:Hospitals / Q000592:standards*; D006801:Humans; D008962:Models, Theoretical; D010564:Personnel, Hospital / Q000592:standards; D011785:Quality Assurance, Health Care