title: Patients' expectations and values clarification: a service audit.
authors: E J
authors: EJ
authors: Allanach
authors: B M
authors: BM
authors: Golden
mesh_terms: D000293:Adolescent; D000328:Adult; D000368:Aged; D003258:Consumer Behavior; D005260:Female; D005845:Georgia; D006760:Hospitalization; D006801:Humans; D008297:Male; D008875:Middle Aged; D009731:Nursing Audit / Q000379:methods*; D011787:Quality of Health Care; D011795:Surveys and Questionnaires