Achieving excellence through a superior service strategy.
Benedict
M B
MB
Gemmell
L E
LE
Anderson
D M
DM
D000124:Achievement; D003258:Consumer Behavior / Q000191:economics / Q000592:standards; D003365:Costs and Cost Analysis; D006801:Humans; D008389:Marketing of Health Services / Q000379:methods; D008962:Models, Theoretical; D009738:Nursing Service, Hospital / Q000191:economics / Q000592:standards*